Have a question, feedback, or need assistance with your order? Our customer support team is available 7 days a week. Below are our official registered merchant details, business address as per our GST certificate, and direct contact channels.
Customer Support Timings: Monday to Sunday, 7:00 AM – 11:00 PM IST. We strive to respond to all inquiries within 1–2 business hours.
Registered Merchant & Business Address
Easyfood is operated and owned by BDSM Private Limited. Below are our official business details registered under the Goods and Services Tax (GST) Act:
Customer Support Channels
For order queries, delivery tracking, payment support, or cancellations, please reach out via any of the following channels:
Grievance Redressal Officer
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of the designated Grievance Officer are provided below:
Governing Law & Jurisdiction
All interactions, communications, and disputes relating to our services, platform, or business operations are governed by the laws of India, with exclusive jurisdiction in the competent courts of Ghaziabad, Uttar Pradesh, India.